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ACHC Return & Refund Policy

ACHC Accreditation
ACHC will not offer refunds for any payments submitted during the accreditation process, including deposits and final payments.

ACHC Workshops
ACHC will not offer refunds for any payments submitted towards workshops. In the event that you are unable to attend, ACHC will offer a spot in a future workshop within one year from the time of cancellation. 

ACHC Guide to Success Workbook
ACHC will not offer refunds for any payments submitted for an ACHC Guide to Success Workbook. All workbooks will be shipped using UPS ground.

In the event that the workbook is damaged upon delivery, ACHC will exchange the damaged book for a new item.

  • The workbook must have suffered significant damage during shipment for a full exchange.
  • Please email customerservice@achc.org to request an exchange and return your damaged workbook to:
ACHC 
Attn: Marketing
139 Weston Oaks Ct.
Cary, NC 27513
  • Include in your package a signed letter stating the reason for your return and the original receipt.
  • The new Guide to Success workbook will be shipped once the returned item is received.

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CMS Deeming Authority For: Home Health, Hospice & DMEPOS | Certified to ISO 9001:2008 | © Accreditation Commission for Health Care, Inc.
Contact us at: customerservice@achc.org | Phone: 919-785-1214 | Fax: 919-785-3011 | Toll-Free: 855-937-2242 | www.achc.org
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139 Weston Oaks Ct. | Cary, NC 27513

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