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Create a Customer Central Account

Your first step in the accreditation process is to create your Customer Central Account, where you will have access to all of the tools needed to achieve and maintain ACHC accreditation. Once you have registered your account, you will have the ability to select ACHC standards, complete an online application, and access all of ACHC’s accreditation resources. Your organization will also receive a personal Account Advisor who will serve as your consistent point of contact throughout the entire process.

Submit Required Accreditation Documents

ACHC requires the following five items to be completed before scheduling your survey:

1. Online Application
The online application is found on your Customer Central account. Here, you have the ability to complete the entire application process in one, easy-to-use interface.

2. Deposit
Quickly and securely submit your accreditation deposit through Customer Central.

3. Accreditation Agreement
Review and return your signed Accreditation Agreement (contract) to ACHC.

4. Payment Method
Schedule your payments by selecting the payment method of choice for the remaining accreditation balance.

5. Preliminary Evidence Report (PER)
The PER allows your organization to submit select documentation to ACHC for review prior to the accreditation survey. This step provides supporting evidence to demonstrate your organization’s understanding of, and compliance with, ACHC standards.



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CMS Deeming Authority For: Home Health, Hospice & DMEPOS | Certified to ISO 9001:2008 | © Accreditation Commission for Health Care, Inc.
Contact us at: customerservice@achc.org | Phone: 919-785-1214 | Fax: 919-785-3011 | Toll-Free: 855-937-2242 | www.achc.org
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