Careers at ACHC

Are you Awesome?

At ACHC we hire only the best. As a nonprofit company with a rapidly growing customer base, our philosophy is innovation, honesty, and, quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid medical, dental, and vision benefits for employees. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

 

Available Opportunities:

  • Account Advisor

    Posted: Ongoing
    Location: Cary, North Carolina

    ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

     

    responsibilities include:

    • Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
    • Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
    • Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
    • Reads and understands all program standards and accreditation policies and procedures.
    • Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
    • Revises policies and control documents, as assigned.

     

    Job Requirements:

    • Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
    • Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
    • Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
    • Strong oral and written communication skills a must, as are attention to detail and organizational skills.

     

    This position is located in Cary, NC.  In order to be considered, please send your resume along with your desired salary/compensation to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • Account Executive, Clinical

    Posted: Ongoing
    Location: Cary, North Carolina

    ACHC is currently looking for a creative, driven, and energetic individual to join our dynamic Sales team.  The Account Executive   performs research and up-front contact to large corporate customers for designated Accreditation programs, creating value for the existing customer base while also prospecting for new opportunities.  Supporting our Clinical programs, the ideal candidate for this role will possess an active Nursing license (RN/LPN/NP) along with proven success in the attainment of sales and retention goals using a consultative/compassionate approach.

     

    Additionally, this person should be highly self-motivated and goal-orientated, increasing our brand awareness and serving as an ACHC advocate in a variety of external settings.  A track record of effectively building and nurturing business relationships is also critical, in order to provide the expected exceptional experience for those who seek ACHC’s services and to ensure customer loyalty.

     

    responsibilities include:

    • Initiates all front-end communication with potential national and other strategic accounts
    • Establishes productive, professional relationships with key Clinical and C-suite decision makers in assigned customer accounts
    • Coordinates the involvement of other staff members, including support and management resources in order to meet account performance objectives and customer expectations
    • Attends Industry trade shows, conferences, and events
    • Coordinates face to face meetings to present ACHC
    • Creates and conducts sales presentations by program to use both in the field and at internal company meetings; helps coordinate, capture, and consolidate presentation materials for board meetings as necessary
    • Works with and coordinates with the Business Development team to conduct research on targeting potential customers
    • Collaborates with Business Development as needed to brainstorm and deliver value add initiatives to corporate customers
    • Provides ongoing support to national accounts to maintain a positive working relationship and ensure retention
    • Establishes relationships with key contacts in the industry to advocate for ACHC
    • Provides accurate forecasting of activity and expected results
    • Reads and understands all program standards and accreditation policies and procedures, and recommends changes as needed
    • Provides data and reports on national account activity
    • Helps coordinate, capture, and consolidate presentation materials for board meetings as necessary
    • Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card); may participate in ACHC QMS internal audit activities

     

    Job Requirements:

    • Nursing Degree with active RN, LPN, or NP license required
    • 3-5 years minimum of strategic sales experience required in the Home Health or other relevant Clinical industries, with proven ability to forecast using a sales pipeline
    • Demonstrated experience conducting high level customer meetings with C- Suite executives with documented ability to meet customer needs, while delivering business results
    • An existing network of key industry contacts a must, with proven relationship-building and customer service skills, and the ability of compassionate/persuasive selling
    • Excellent presentation/oral/ written communication skills are critical, as are attention to detail and organization
    • Proficiency in using a CRM to track potential clients; proficiency in Microsoft Office applications

     

    This position is located in Cary, NC, with up to 65-85% travel involved (varies throughout the year). To be considered, please send your resume to employment@achc.org along with a cover letter that states your desired salary range. Resumes submitted without salary requirements will not be considered.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • Content Editor

    Posted: Ongoing
    Location: Cary, North Carolina

    Are you looking for a new opportunity where you can help develop and curate compelling and engaging content for an audience to see?  ACHC is currently looking for a Content Editor to help support the development and maintenance of ACHC content (copy) for marketing and branding.  This role will be primarily responsible for developing and editing content relating to ACHC marketing and all associated coordination and planning functions.

     

    The ideal candidate is someone who’s self-motivated and who thrives in a fast-paced and collaborative environment.  S/he should be very attentive-to-detail and possess exceptional abilities for accuracy, spelling, style, consistency, communication and clarity in their work.

     

    JOB DUTIES and responsibilities:

    • Work with internal teams to develop an in-depth understanding of the products/services/projects supporting all programs.
    • Proofread and edit ACHC publications (both electronic and print) intended for external use.
    • Edit presentations, social posts, emails, landing pages, ads.
    • Assist with editing of business development media releases.
    • Help moderate Facebook group.
    • Work on editing and updating control documents.
    • Edit program workbooks.
    • Assist Sr. Communications Manager and Content Specialist in developing new materials (i.e., case studies, press releases, customer profiles, and testimonials, product presentations, training materials, newsletters, etc.) that are of a high quality consistent with ACHC standards and are appropriate for their intended audiences.
    • Assist with Solar Winds work orders, as assigned.
    • Collaborate effectively with other ACHC staff to ensure completion of project objectives.
    • Maintain adherence to ACHC Style Guide and ACHC branding guides.
    • Edit controlled documents, as assigned.
    • Comply with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities.

     

    EXPERIENCE & QUALIFICATIONS:

    • Bachelor’s in English, Journalism, Marketing, Public Relations, or a related field from an accredited university, or four to six years of equivalent and relevant work experience. Healthcare experience a bonus.
    • Three to five years of writing, editing in a commercial business or media environment.
    • Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Outlook required).
    • Possess strong oral and written communication skills.
    • Possess customer relations and customer service skills and experience.
    • Possess ability to work effectively in an independent and multi-task environment.
    • Possess exceptional copy-editing skills and attention to detail.

     

    This position is office-based, located in Cary, NC.  To be considered, qualified candidates should reply with a resume and also include desired salary expectations to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • Home Health & Hospice Contract Surveyors

    Posted: Ongoing
    Location: Remote - Nationwide

    ACHC is currently recruiting contract Home Health & Hospice Surveyors. Qualified candidates must have worked in both the home health and the hospice industries.

     

    Job Requirements:

    • Registered Nurse with a BSN Degree (Master’s preferred)
    • Minimum of 5 years home health and hospice experience and 3 years management experience preferred
    • Minimum of 3 years experience preparing a home health or hospice agency for accreditation or state surveys and extensive knowledge of Medicare Conditions of Participation (CoPs)
    • Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
    • Ability to travel frequently via car and plane

     

    In order to be considered, please send your resume along with a cover letter that states your desired pay range to  employment@achc.org. Resumes submitted without pay range  will not be considered.

     

  • Home Health & Hospice Surveyors
    (Full-time and Contract needs, to service Los Angeles, CA area)

    Posted: Ongoing
    Location: Remote – Can be located anywhere Nationwide, but willingness to travel to southern California is required.

    ACHC is currently recruiting contract and full-time Home Health & Hospice Surveyors to conduct Accreditation-related surveys. Qualified candidates must have worked in both the Home Health and Hospice industries.

     

    Job Requirements:

    • Registered Nurse with a BSN Degree; Master’s preferred
    • Minimum of 5 years’ home health and hospice experience; management experience preferred
    • Minimum of 3 years’ experience preparing a home health or hospice agency for Accreditation or state surveys and extensive knowledge of Medicare Conditions of Participation (CoPs)
    • Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
    • Ability to travel frequently via car and plane

     

    In order to be considered, please send your resume along with your desired compensation to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • IT End User Support Specialist

    Posted: Ongoing
    Location: Cary, North Carolina

    ACHC is currently looking for a IT End User Support Specialist  to help support and assist the employees of the company with hardware and software setup, support and troubleshooting.

     

    The ideal candidate is someone who’s self-motivated and who thrives in a fast-paced and customer-service oriented environment; they should also have a strong interested in personally developing their own craft.  S/he should be very attentive-to-detail and possess exceptional abilities for problem-solving while also abiding by the standards and values of the organization.

     

    JOB DUTIES and responsibilities:

    • Comply with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of quality objectives (Balanced Scorecard).
    • Liaison with vendors for ongoing operational and project support.
    • Manage status changes, including setup and configuration, for workforce members.
    • Monitor and deliver technology innovations and security best practices.
    • Participate in vendor and technology tools selection and implementation.
    • Participate in policies and procedures review.
    • Participate in annual access and rights reviews.
    • Participate in business continuity preparedness drills.
    • Participate in security and private card industry audits.
    • Provide technology training for workforce members as needed.
    • Troubleshoots, diagnoses problems and implements corrective action procedures.
    • Perform other IT related duties, as assigned.

     

    EXPERIENCE & QUALIFICATIONS:

    • Bachelors degree or 5+ years experience in IT related fields.
    • 5+ years of experience in information technology and customer service support.
    • Outstanding customer service skills required.
    • Experience with Microsoft Windows 10 installation and support.
    • Experience with using Microsoft SCCM for software and security package deployments.
    • Experience with Microsoft 365 administration.  Intune and Azure AD a plus.
    • Experience working with remote users and deploying software and patching remotely.
    • Experience administering moves, adds and changes in Microsoft Active Directory.
    • Experience supporting Apple IOS and Android OS.
    • Experience with Mac devices required.
    • Experience with network switches, access points and firewalls is a plus.
    • Solid organization skills including attention to detail and multi-tasking; excellent communication skills.

    This position is office-based, located in Cary, NC.  To be considered, qualified candidates should reply with a resume and also include desired salary expectations to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • .Net Developers

    Posted: Ongoing
    Location: Cary, North Carolina

    Are you looking for a new opportunity where you can expand your skills and participate in building a great company’s next generation of cutting-edge systems?  ACHC is currently looking for multiple .NET Developers  to help support our rapid growth and sustain our continued success.  We have a diverse set of current technology projects and are looking to add expertise at every stage of the full system development life-cycle.

     

    Our IT development team maintains and creates new functionality for more than 15 different business critical software systems, all built on Microsoft Development Platforms.  As part of this team, you will be responsible for different aspects of full stack design and development as we enhance and upgrade our .Net Core systems.

     

    The ideal candidate is someone with a positive demeanor who thrives in a fast-paced and collaborative environment.  S/he should possess the exceptional interpersonal skills that yield positive working relationships and foster ACHC’s mission of providing the best possible experience in all we do.

     

    JOB DUTIES and responsibilities:

    • Collaborate with internal teams to produce software design and architecture
    • Participate in requirements analysis
    • Work directly with end users on bug fixes and enhancements
    • Write clean, scalable code over many different .Net platform projects
    • Test and deploy applications and systems
    • Revise, update, refactor and debug code
    • Develop documentation throughout the software development life cycle

     

    EXPERIENCE & QUALIFICATIONS:

    • 2-4 years of experience NET frameworks design/architectural patterns (MVC.NET, Web Forms, .Net Core)
    • Proven track record of building and maintaining positive working relationships with key stakeholders; excellent troubleshooting and communication skills a must
    • Working knowledge of .NET Server Side languages (e.g. C#, Visual Basic .NET) and of Web based UI design (e.g. HTML, CSS, Javascript, Bootstrap, Jquery) required
    • Familiarity needed with architecture styles/APIs (REST, RPC)
    • Previous experience with any of the following a strong plus:  Front End Javascript framework (Angular or React) | Microsoft SSRS | MS Access Applications | SharePoint | SQL Server | Git (or similar version control system)

     

    This position is office-based, located in Cary, NC.  To be considered, qualified candidates should reply with a resume and also include desired salary expectations to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • Renal Dialysis Contract Surveyors

    Posted: Ongoing
    Location: Remote - Nationwide

    ACHC is currently recruiting Renal Dialysis Contract Surveyors. Qualified candidates must have worked in Home Dialysis, In-Center Hemodialysis, or preferably both.

    Job Requirements:

    • Registered Nurse with active, unencumbered license
    • Minimum of 5 years recent dialysis experience or 3 years dialysis management experience preferred
    • Extensive knowledge of Medicare Conditions for Coverage (CfCs)
    • Excellent verbal and written communication skills and the ability to collaborate with staff and other Surveyors
    • Minimum of 1 Survey required per month; survey durations are 1-3 days
    • Ability to travel frequently via car and plane

    **Surveyors can be located anywhere nationwide.

    **To be considered, please send a current resume to: employment@achc.org.

    Job Types: Part-time, Contract

  • Senior Systems Administrator

    Posted: Ongoing
    Location: Cary, North Carolina

    ACHC is currently looking for a Sr. Systems Administrator  to assist the IT department at ACHC with researching, designing, implementing and supporting the technology solutions that support the business goals..  This role is responsible for ensuring technology deliverables are in alignment with company policies, procedures, audits and security best practices. In addition, this role is responsible for maintaining all IT systems in line with industry best practice and vendor recommended guidelines.

     

    The ideal candidate is someone who’s self-motivated, a go-getter, and who thrives in a fast-paced and collaborative environment.  S/he should be very attentive-to-detail and possess exceptional abilities for flexibility and willingness to take projects and own them without constant direction.

     

    JOB DUTIES and responsibilities:

    • Comply with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of quality objectives (Balanced Scorecard).
    • Liaison with vendors for ongoing operational and project support.
    • Manage status changes, including setup and configuration, for workforce members.
    • Monitor and deliver technology innovations and security best practices.
    • Participate in vendor and technology tools selection and implementation.
    • Participate in policies and procedures review.
    • Plan and execute annual access and rights reviews.
    • Plan and execute business continuity preparedness drills.
    • Plan and execute security and private card industry audits.
    • Provide technology training for workforce members as needed.
    • Troubleshoots, diagnoses problems and implements corrective action procedures.
    • Perform other IT related duties, as assigned.

    EXPERIENCE & QUALIFICATIONS:

    • Bachelors degree or 10+ years experience in IT related fields.
    • 10+ years of experience in information technology and customer service support.
    • Experience with Microsoft Server 2008-2016, SQL Server, and SCCM.
    • Experience with VMWare, vSphere 6.5 required, vCloud Director a plus.
    • Experience with Microsoft 365 administration.  Exchange Online, Sharepoint Online, Intune and Azure AD a plus.
    • Experience with Microsoft Active Directory, DNS and DHCP services.
    • Experience working with virtual backup solutions.
    • Experience with Microsoft Azure or Cloud computing a plus.
    • Experience with network switches, access points and firewalls.
    • Experience with successful vendor collaboration and technology integrations.
    • Working knowledge of HIPAA security role, responsibilities and requirements required.
    • Solid organization skills including attention to detail and multi-tasking; excellent communication skills.

    This position is office-based, located in Cary, NC.  To be considered, qualified candidates should reply with a resume and also include desired salary expectations to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

  • Software Development Project Manager

    Posted: Ongoing
    Location: Cary, North Carolina

    Are you looking for a new opportunity where you can expand your skills and participate in building a great company’s next generation of cutting-edge systems?  ACHC is currently looking for a Software Development Project Manager to help support our rapid growth and sustain our continued success.  We have a diverse set of current technology projects and are looking to add expertise at every stage of the full system development life-cycle.

     

    Our IT development team maintains and creates new functionality for more than 15 different business critical software systems, all built on Microsoft Development Platforms.  As part of this team, you will be responsible for delivering value to a large number of business initiatives, designing and guiding a Kanban process for development, as we enhance and upgrade our .Net Core systems.

     

    The ideal candidate is someone with a positive demeanor who thrives in a fast-paced and collaborative environment.  S/he should possess the exceptional interpersonal skills that yield positive working relationships and foster ACHC’s mission of providing the best possible experience in all we do.

     

    JOB DUTIES and responsibilities:

    • Design and manage our Agile (Kanban) software delivery practices and events, including planning, retrospective, estimation, and release planning
    • Break down barriers for development team, removes blockers, and enable team success
    • Create and manage project reporting and team analytics
    • Works directly with software development team and business leaders to ensure commitments are met and software is delivered reliably and predictably
    • Assist in bringing detail or filling gaps for software requirements from business units
    • Coaches team and organization on best practices in agile software project delivery
    • Exerts influence within team to resolve team dynamics issues and create high-performing teams
    • Escalates issues and risks when appropriate and coordinates risk response
    • Facilitate team meetings, ability to deliver well-organized presentations and lead by example

     

    EXPERIENCE & QUALIFICATIONS:

    • 3 years of experience as an agile project manager in a software development environment
    • PMP strongly desired
    • Experience working with cross-functional teams and end users
    • Experience mentoring team members on agile best practices
    • Leadership skills with the ability to motivate project teams
    • Strong verbal and written communication skills
    • Ability to thrive in a fast paced, diverse environment, participating in continual process improvement
    • Understanding of agile team metrics – Cumulative Flow, Lead Team, Cycle Time, etc.
    • Experience with the following a plus: Health Care technology | .Net development teams | light QA testing

     

    This position is office-based, located in Cary, NC.  To be considered, qualified candidates should reply with a resume and also include desired salary expectations to employment@achc.org.

     

    At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized both locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you regard yourself as goal-oriented and you would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

     

    Accreditation Commission for Health Care is an Equal Opportunity Employer.

 

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