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The Importance of Verifying Personnel Credentials

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April 18, 2023

Recent federal arrests in a scheme to sell fake nursing diplomas serve as a critical reminder to home health agencies about the importance of verifying credentials for licensed personnel.

Accreditation Commission for Health Care (ACHC) has long considered credential verification essential to confirming quality and safety of patient care.

Home Health Standards

For home health providers, ACHC Standards require organizations to verify qualifications of all licensed personnel.

Standard HH4-2B.01: Licensed personnel credentialing activities are conducted at the time of hire and prior to expiration of the credentials to verify qualifications of all personnel.

The standard applies to all healthcare professionals who furnish services directly, under an individual contract, or under arrangement on behalf of your agency and must act only within the scope of their state license, certification, or registration.

Credentialing information includes a review of professional occupational licensure, certification, registration, or other training as required by state boards and/or professional associations for continued credentialing.

Tips for Compliance

  • Your agency’s personnel file must contain evidence that primary source credentialing information is obtained and validated from the issuing state authority.
    • This helps your agency confirm that personnel credentials are valid, current, and/or have no restrictions imposed.
  • ACHC recommends that your agency develop a tracking system to continuously monitor credential expiration dates and revalidation due dates for each licensed professional who provides direct care.

Here for You

ACHC is your partner in accreditation. For more information, contact your Account Advisor, email [email protected], or call (855) 937-2242, ext. 457.

Get Accredited

Ready to get started? Contact us to begin your ACHC Accreditation process today.