Our Team

Leadership Team

José Domingos

President & CEO

José Domingos joined ACHC in November 2011 as the Vice President of Marketing and Business Development. As of December 1, 2012 he assumed the role of ACHC's CEO.

Previously, José served as the Market Segment Director for Becton Dickinson Diagnostics where he led a Global Marketing team and worked with Key Opinion Leaders to advance the clinical treatment and access to Liquid Based Cytology. José aligned and coordinated BD’s comprehensive approach to eradicate cervical cancer worldwide through health economics and outcomes research, influencing public policy, and development and implementation of advocacy programs.

José has also served as the Director of Marketing for the Surgical Division of Teleflex Medical. In this role he led the development, branding, promotion, product and marketing management strategy for minimally invasive and open surgery products. He has over 20 years of international medical marketing and product management experience, as well as sales and sales management. José holds an Associate of Engineering, and a Bachelor of Science in Mechanical Engineering Technology from Pennsylvania State University.

Meg Gravesmill

Vice President, HFAP

Meg Gravesmill joins ACHC with over 31 years of experience in healthcare accreditation that spans senior leadership roles, accreditation operations, new business development, and development of IT platforms designed to transform the accreditation experience.

Prior to joining ACHC, she was CEO of HFAP. Her previous work also included leadership roles at the Accreditation Association for Hospitals and Health Systems (AAHHS), Accreditation Association for Ambulatory Health Care (AAAHC), and the Joint Commission (TJC).

Meg’s healthcare experience began with 11 years as a medical technologist in suburban hospital laboratories. She began her career at Hines Veterans Administration hospital. Meg holds a Master of Business Administration degree from Roosevelt University and a Bachelor of Science degree in Medical Technology from Illinois State University.

Barb Sylvester

Director, Regulatory Affairs & Quality

Barb Sylvester joined ACHC in June of 2010 with over 30 years of nursing experience, including 19 years working in home health and hospice settings. Her areas of expertise are in quality and compliance activities, performance improvement initiatives, and accreditation for Home Health, Hospice, DME and Infusion Pharmacy.

Barb has worked at the agency and corporate level, providing leadership in clinical ethics, and has taught principles of parish nursing ethics at Marquette University in Milwaukee, WI. She has researched, designed, managed, and measured the effectiveness of several non-traditional home care programs. She has written a historical book and authored several articles for professional journals, including a research study on staff safety in the home care arena. Barb has served as a consultant for strategic planning and participates in national healthcare initiatives.

Barb is a Registered Nurse with a Bachelor's in Business Administration and a Master's in Organizational Leadership and Quality from Marian University in Fond du Lac, WI.

Denise Hobson, RN BSN

Program Director, Assisted Living & Behavioral Health

Denise Hobson joined ACHC in May 2020 as Program Director for the Assisted Living and Behavioral Health programs. She has over 31 years of experience serving the home and community-based industry.

Denise is a Registered Nurse with a Bachelor of Science in Nursing from Winston-Salem State University. She began her home care career with a private organization that offered programs such as home health, private duty, CAP Waiver programs, long-term care, hospice, and infusion nursing. She served as Director of Daily Operations for 11 years.

Denise later transitioned to a hospital-based complex organization, where she served for 14 years as Executive Director of Home Health. After 25 years as a provider, Denise then moved into the compliance and regulatory industry. She was named Executive Director for the North Carolina Independent Assessment Entity, which also serves as a leader nationwide and is certified by the Centers for Medicare & Medicaid Services (CMS) as a Quality Improvement Organization.

Jon Pritchett, Pharm.D., RPh., BCSCP

Program Director

Dr. Jon Pritchett is a Program Director at Accreditation Commission for Healthcare (ACHC) and oversees Pharmacy programs, including Specialty, Home Infusion, and Compounding services. He regularly presents to U.S. boards of pharmacy, federal and state legislators and agencies, and pharmacy personnel about pharmacy accreditation standards and their implementation, current trends in pharmacy practice, and compliance. Prior to joining ACHC, Jon practiced pharmacy in a community setting, where he specialized in sterile and non-sterile compounding and clinical services. Jon maintains a strong passion for elevating the pharmacy profession and strengthening its position in the medical field.

Jon earned his Doctor of Pharmacy (PharmD) from Campbell University College of Pharmacy & Health Sciences, is a Registered Pharmacist in the state of North Carolina, and is certified by the Board of Pharmacy Specialties in Sterile Compounded Preparations. He is also a member of the Alliance for Pharmacy Compounding (APC), National Home Infusion Association (NHIA), National Association for Specialty Pharmacy (NASP), National Community Pharmacists Association (NCPA), American Pharmacists Association (APhA), International Pharmaceutical Federation (IFP), American Society for Pharmacy Law (ASPL), North Carolina Association of Pharmacists (NCAP), and Campbell University Alumni Association.

Matt Hughes

Director, Business Development

Matt Hughes joined ACHC in April of 2007 as the Accreditation Supervisor responsible for the oversight of the Accreditation Department and its processes. Matt transitioned to Marketing & Business Development as the Business Development Manager before he was promoted to the Director of Business Development & Customer Service. His primary functions are working with current corporate customers along with identifying new opportunities to help grow ACHC.  He works closely with state associations and other member organizations throughout the country.

Matt’s experience prior to ACHC was in management at a large DMEPOS, Home Health, and Pharmacy provider where he gained the knowledge necessary for the demanding health care industry. Matt received his Bachelor of Science Degree in Business Administration from Western Carolina University. Matt enjoys spending time with his wife, two boys, family, and friends. When Matt is not working or with his family, you can probably find him at a nearby golf course.

Tim Safley

Program Director

Tim Safley is responsible for the development and implementation of the DMEPOS, Pharmacy, and Sleep Accreditation Programs. He began his career with ACHC as a Surveyor in 1997 and joined the management team in 2006.

Tim has over 30 years of experience in the respiratory care profession, including 25 years in the HME and Pharmacy industries and 10 years in sleep medicine. Tim was the Regional Vice President for a national home care provider for over 12 years in HME and pharmacy, overseeing the operations and marketing.

Tim has served on several state boards and has worked as a consultant for the North Carolina Division of Medical Assistance.

Tim received his registry in respiratory therapy in 1982 and his Master's in Business Administration in 1995 from Elon University.

Senior Management Team

Angela Fitzsimmons

Senior Corporate Communications Manager

Angela FitzSimmons joins ACHC with 10 years of experience in healthcare accreditation marketing and communications. As director of marketing and communications for HFAP programs—and for AAAHC prior to that—Angela was responsible for branding, strategic communications, and marketing, public relations, publications, advertising, and development of product extensions to support revenue growth, recruitment, and retention.

Prior to her work in health care, Angela provided marketing and communications consulting to clients across a range of industries, including retail, food and beverage, executive search, and nonprofit arts and education. She is the former executive director of a nationally known, community-based children’s choir.

Angela is a summa cum laude graduate of Smith College, where she earned a Bachelor of Arts degree in Art History. Angela is a member of Phi Beta Kappa.

Deanna Scatena, RN, BSN

Associate Director, HFAP Certification

Deanna joins ACHC from the HFAP team, where she began in April 2018 as a member of the Standards Interpretation Team and was promoted to Assistant Director, Accreditation and Certification Services, Standards Interpretation, in January 2019.

Prior to joining HFAP, Deanna guided product development for specialty care certification with another accreditation organization and provided oversight of clinical operations for government programs within Blue Cross Blue Shield. She has led teams of nurses and social workers in projects designed to improve outcomes and quality measurements.

Deanna has extensive patient care experience that encompasses Post-Anesthesia Care Unit (PACU), Critical Care, and Cardiac and Thoracic nursing. She earned her Bachelor of Science in Nursing from Lewis University.

Eniko Skintej

Senior Manager, Marketing & Corporate Communications

Eniko Skintej joined ACHC in May 2019 as the Senior Marketing and Corporate Communications Manager. Prior to joining ACHC, she held Senior Marketing Manager positions for several major media publications such as; Crain Communications (Ad Age), Meredith Corp. (Better Homes and Gardens), Hearst Publications (Seventeen Magazine) and several others.

Eniko has been tasked with spearheading marketing strategies and driving corporate communications which promote, protects and enhances ACHC's narrative.

 As an experienced professional and graduate of the City University of New York at Queens College (Media and Communications), Eniko brings innovative and industry leading strategies to propel today’s marketing needs.

Gina Kelly, BS, RRT-SDS, RPSGT

Senior Manager, Customer Experience

Gina Kelly joined ACHC in 2018 as a Corporate Surveyor for DME and Sleep and recently transitioned into the role of Customer Experience Manager, DME, Sleep, and Pharmacy. She oversees Account Advisors for the Accreditation Team and assists with customer relations and fashioning customer experiences.

Gina brings her extensive experience in healthcare and management to the DMEPOS, Pharmacy, and Sleep Accreditation Team. Prior to joining the ACHC team full time, Gina worked as an ACHC Contract Surveyor for seven years.

Gina has over 30 years of experience in the Respiratory Care profession as a Registered Respiratory Therapist, including emergency, intensive care, diagnostic, and HME industries. Gina shifted the focus of her career after obtaining the credentials of Registered Polysomnography Technologists in 2000. Throughout her sleep profession, she conducted all facets of sleep testing, assessments, and education. Gina has extensive experience in managing large teams of employees across multiple locations.

Gina received her Bachelor’s Degree in Healthcare Administration from Mount Olive College in 2012. She maintains her license in North Carolina as a Respiratory Care Practitioner and is credentialed by the National Board for Respiratory Care as a Registered Sleep Technologist.

Greg Stowell

Associate Director, Education & Training

Greg has been with ACHC since 2007 and serves as Associate Director, Education & Training for ACHCU, ACHC's educational division. Prior to his current role, Greg served for 6 years as the Clinical Compliance Educator with responsibilities over HME, Fitter, Complex Rehab, Clinical Respiratory, Sleep and Pharmacy programs. Greg also served for many years as an ACHC Corporate Surveyor, providing corporate surveys and post-survey reviews and guidance for ACHC staff and customer organizations.  Greg has over 35 years of healthcare experience, including, owning and managing local and regional HME, Pharmacy, and Rehabilitation organizations. He has worked as an Orthotist and holds his Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) Assistive Technology Professional (ATP) certification.

Leslie Knuth

Senior Manager, Quality

Leslie has been with ACHC since April 2002. Her focus is on promoting excellence by maintaining ISO 9001:2008 system compliance, facilitating corporate education and integration of the Malcolm Baldrige principles, and monitoring ongoing activities.

She has led the organization in retaining its ISO quality management system certification since 2004. She has also written two Baldrige applications on behalf of ACHC, and currently serves as a Baldrige state examiner for North Carolina Awards for Excellence

Leslie received her Bachelors Degree in Business Administration from North Carolina State University.

Marci Ramahi, CAE

Program Director, HFAP

Marci Ramahi joins ACHC with 25 years of experience in healthcare accreditation at multiple accrediting organizations.

As director of HFAP programs, she is responsible for overseeing all aspects of the accreditation/certification processes, including compliance with regulatory authorities.

Marci has experience with accreditation programs for hospitals, ambulatory surgery centers, office-based surgery centers, behavioral health centers, and clinical laboratories. She has overseen the growth of the HFAP certification programs, with the addition of the joint replacement program and expansion of the stroke program to include mechanical thrombectomy centers.

Marci obtained her Bachelor of Science degree with a major in Therapeutic Recreation from Michigan State University. Marci is a Certified Association Executive.

Mary Lou Seufert-Fleming

Associate Director, Regulatory Affairs

Mary Lou began her career with ACHC as a DME Surveyor and joined ACHC fulltime in 2009 as the Regulatory and Governmental Affairs liaison. Since that time ACHC and the regulatory department has grown, she has over 25 years’ experience in the HME industry working for a variety of companies and over the last ten years has expanded her knowledge to include home health, hospice and all of the ACHC programs.

Mary Lou earned her BA from St. Joseph’s College in New York, served 3 years as North Carolina Associations of Medical Equipment Services (NCAMES) President and served 6 years as Secretary/Treasurer for the North Carolina Respiratory Care Board.

Patrick Miller

Senior Manager, IT

Patrick Miller joined ACHC in August 2020 as Senior Manager of IT.  Before joining ACHC, he was the IT Manager for Konica Minolta Healthcare Americas.  Previously he was Sr. Manager of IT Architecture for Apex Tool Group.

Patrick has over 20 years of IT experience and has certifications from AWS as a Cloud Practitioner and from Axelos for ITIL v4.  Patrick graduated from Coe College in Cedar Rapids, IA where he earned a BA in Computer Science and Asian Studies.

As an experienced IT leader, Patrick leverages industry best practices in technology and data security to create innovative and strategic solutions for ACHC.

Sara Desmond, MLS (ASCP)

Program Director, Laboratory

Sara Desmond joins the ACHC team after serving for over 27 years in various roles at HFAP. As the Laboratory Advisor, Sara worked as the subject matter expert for the laboratory program, reviewing deficiency reports and corrective action responses as well as providing answers to questions related to the laboratory standards.

Sara has over 35 years of experience in laboratory sciences. Her experience includes over 20 years as Administrative Director of Laboratory at the Community Health Center of Branch County, Michigan. Her responsibilities included all financial, operational, human resource, and technical aspects of the full-service clinical laboratory department.

Concurrently, Sara served as the health center’s Compliance Officer from 2004-18. She also served as the center’s Safety Officer, Director of Radiology, and Director of Health Information Management.

Sara holds a Bachelor of Science from Northern Michigan University and is certified as a Medical Laboratory Scientist by the American Society of Clinical Pathologists.

Susan Mills

Associate Clinical Director

Susan Mills joined ACHC in May 2012 as a Surveyor. She later served as a Clinical Review Specialist and then as Clinical Manager. In her current role as Associate Clinical Director, Susan oversees ACHC’s Home Health, Home Infusion Therapy, Hospice, and Private Duty programs. She is a Registered Nurse with over three decades of experience in the home health and hospice fields. Her areas of expertise are accreditation and clinical compliance.

Susan previously was a member of the Western North Carolina Health Department Alliance for Home Health Agencies. She currently is pursuing a master’s degree in Health Administration.

Suzanne Pritchard

Senior Manager, Human Resources

Suzanne joined ACHC in August 2017 as Senior Manager of Human Resources.  In this role, she oversees and manages all of ACHC’s recruitment and retention services, organizational development, coaching/mentoring, total rewards, staff development, and employee compensation, contributing to ACHC’s high-level strategic planning process.

Suzanne comes to ACHC with almost 20 years of Human Resources experience and possesses lessons learned from multiple industries both in HR Management and Consultant roles.  She is seasoned in Change Management and in helping organizations define and preserve positive and engaged cultures.

Suzanne earned a Bachelor of Science in Business Administration with a concentration in Organizational Behavior from UNC-Chapel Hill, and later completed an HR Management Continuing Education program at Duke University.  Additionally, she has her Professional in Human Resources (PHR) certification and is a Certified Training Facilitator (CTF).

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Susan Mills

Associate Clinical Director

Susan Mills joined ACHC in May 2012 as a Surveyor. She later served as a Clinical Review Specialist and then as Clinical Manager. In her current role as Associate Clinical Director, Susan oversees ACHC’s Home Health, Home Infusion Therapy, Hospice, and Private Duty programs. She is a Registered Nurse with over three decades of experience in the home health and hospice fields. Her areas of expertise are accreditation and clinical compliance.

Susan previously was a member of the Western North Carolina Health Department Alliance for Home Health Agencies. She currently is pursuing a master’s degree in Health Administration.